Truly Innovations likes to keep things simple for you. We offer ONE shipping rate of $7.99. Buy Two Shirts, Get Free Shipping. We ship using USPS Priority Plus to enable packages to be delivered quickly with a tracking number and $77 worth of insurance. You may also reach out to the Postal Service directly to insure your package, protecting you if your Truly Everyday Carry shirt is lost or stolen.
Returns & Exchange Policies
Returns and Exchanges must be completed within 30 days of the original shipping date. If you’re not 100% satisfied with your purchase, we would be glad to exchange for a different size, style, or color of equal or lesser value within that timeframe. The garment must not be worn, washed, or damaged. Final sale items are not eligible for refund or exchange. Refunds will be deposited on the original method of payment. To make a return or swap out an item, please call Truly Headquarters at 1 (800) 506-6901 to request a prepaid return label.
Truly Innovations agrees never to share or sell your personal information to third parties at any time. If you provide your email or contact information to us for product, appearance, and website updates, we will only notify you when said changes are made. If you request information through our client form submission process, please expect a response from our customer experience team in 24 to 48 hours. We respect your right to privacy, and you have the right to unsubscribe any time from these updates.